RIM's Apology Gift Bag Gets Mixed Reactions

Battered by customer outrage worldwide over its BlackBerry network failures last week, as well as strong sales of the iPhone 4S from rival Apple, Research In Motion on Monday announced a slew of free gifts in an attempt to remedy the situation. Consumers who own BlackBerries will get premium apps worth more than $100 for free, while enterprise customers will get one month of free tech support.

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